Terms
Version 2026-11-03
What this covers
These terms apply to aingelnova.com and to purchases of AINGEL NOVA products via Whop or Stripe. AINGEL NOVA, registered with the Dutch Chamber of Commerce (KvK), the Netherlands · KvK 94517657 · VAT ID NL004372717B72 · Address: Kees de Groenplein 55, 3201 CP Spijkenisse · Email: support@aingelnova.com.
Ordering and payment
You order and pay in the Whop checkout or, for products with a Stripe button, on a Stripe payment page. In Whop, Whop’s buyer terms also apply. Prices are in euros. Consumer products show prices incl. VAT. Products priced excl. VAT are for business customers only; VAT is added at checkout in Whop. You see the final price in Whop or Stripe before you pay.
Payment via Stripe
Products with a Stripe payment button (such as the Food Suite) are paid on a Stripe payment page; Stripe processes the payment (for example iDEAL, card, Apple Pay or Google Pay). Your card or bank details go only to Stripe, not to us. Prices include 21% Dutch VAT. A subscription renews every month or every year until you cancel. You can cancel online at any time via the Stripe customer portal (or email support@aingelnova.com); the cancellation takes effect at the end of the period you already paid for.
Refunds for Stripe payments
The Stripe payment page does not currently ask for your express consent to start within the 14 days. So as a consumer you keep the full 14-day right of withdrawal, even if you already use the app: if you withdraw within 14 days via support@aingelnova.com, we refund the full amount within 14 days using the same payment method, via Stripe, and your subscription stops at once. After those 14 days we do not refund a period that has already started, unless the law requires it.
Waitlist
A waitlist spot is free and commits you to nothing. We tell you when the product opens; only then do you choose whether to buy.
Subscriptions and cancelling
A subscription renews automatically until you cancel: a monthly plan every 30 days, a yearly plan every year. You can cancel at any time in your Whop account, or for a Stripe subscription online via the customer portal (or email support@aingelnova.com); you keep access until the end of the period you already paid for. Founders prices stay the same while your subscription continues.
Right of withdrawal (consumers)
As a consumer you have 14 days from the conclusion of the contract to withdraw without giving a reason. Business customers have no right of withdrawal.
Services and digital services (such as app subscriptions)
Our Whop checkout and the Stripe payment page do not currently ask for your express consent to start within the 14 days, nor for your acknowledgement that you would then lose your right of withdrawal. So for a service or digital service you keep the full 14-day withdrawal period, even if you already use the app or service, and if you withdraw you pay nothing for the part already provided (art. 6:230p and 6:230s Dutch Civil Code). If we add that step later, it will be stated here and apply only to orders placed after that.
Digital content (such as a download)
For digital content not supplied on a tangible medium, our checkout likewise does not currently ask for that consent and acknowledgement. So you keep your full 14-day right of withdrawal here too.
How to withdraw
Send us a clear statement within the 14 days by email to support@aingelnova.com, or for a Whop purchase through the support chat in Whop. You may use the model form below; you do not have to. We confirm your withdrawal by email and refund you within 14 days using the same payment method, via Whop or Stripe. A running subscription is stopped at once.
Business services
For business customers only. Scope, schedule and acceptance are agreed with you in writing after the intake, as described on the product page. If the product page shows a payment in two parts, you pay the first part at the start via Whop and the rest at handover.
What our products do not promise
No revenue, income or results guarantees. Check AI output yourself. Check allergen and food information yourself. Our apps do not give legal, immigration, financial or medical advice.
Use
Use the site and apps lawfully and upload only material you have the rights to.
Law and contact
Dutch law applies. As a consumer you keep the protection of the mandatory rules of the country where you live. These terms do not limit your statutory rights. Email us at support@aingelnova.com, or as a customer use the support chat on your purchase in your Whop account.
Model withdrawal form
(complete and return this form only if you wish to withdraw from the contract)
To: AINGEL NOVA, Kees de Groenplein 55, 3201 CP Spijkenisse, support@aingelnova.com
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the supply of the following digital content (*) / for the provision of the following service (*):
Ordered on (*) / received on (*):
Name of consumer(s):
Address of consumer(s):
Signature of consumer(s) (only if this form is notified on paper):
Date:
(*) Delete as appropriate.