Privacy and removal
Version 2026-11-03
Who we are
Controller: AINGEL NOVA, registered with the Dutch Chamber of Commerce (KvK), the Netherlands · KvK 94517657 · VAT ID NL004372717B72 · Address: Kees de Groenplein 55, 3201 CP Spijkenisse · Email: support@aingelnova.com. We are responsible for the data that reaches us through aingelnova.com. Email us at support@aingelnova.com, or as a customer use the support chat on your purchase in your Whop account.
Newsletter and WhatsApp invitation
When you sign up we store your email address, the consent you ticked and the time. Your WhatsApp number only if you enter it and tick the WhatsApp consent box. Legal basis: your consent. We keep it until you unsubscribe or ask for removal; you can withdraw consent and have your data deleted at any time.
Ordering via Whop
Payment, waitlists and access run on Whop (whop.com). You enter payment details only at Whop, which processes them under Whop’s own privacy policy (linked at the bottom of every Whop page). From Whop we receive what we need to deliver your purchase and help you (such as your name or username, email address and what you bought). Legal basis: the contract. Invoice and payment records are kept as long as the law requires (7 years in the Netherlands).
Payments via Stripe and our order list
Products with a Stripe payment button (such as the Food Suite) are paid on a Stripe payment page. Stripe processes your payment and payment details under Stripe’s privacy policy; your card or bank details never reach us. In our order list (a database at Cloudflare) we keep for each payment: Stripe’s reference numbers (payment, invoice, subscription, customer), the product, amount, currency, status and dates, your email address (to give you access and help you) and the partner code if you came through a partner link or partner promo code. A separate access list holds per subscription only the product, the status (active or ended), the dates and your Stripe customer number, with at most an encrypted code of your email address, never the address itself. Purpose: delivering your subscription, our bookkeeping and paying partners their commission. Legal basis: the contract and our legal duty to keep records. Retention: invoice and payment records 7 years (Dutch tax law). Your email address is removed from the order list 90 days after your subscription ends (or after a one-time payment), or 400 days after your last payment if we never received a cancellation. The access-list entry is deleted 90 days after your access ends. Data needed for an open payment dispute is kept until that dispute is settled, even past those periods.
Occasional Founders emails
We may occasionally email Founders about new Food Suite features. Legal basis: our legitimate interest in informing existing customers about similar services (soft opt-in, art. 11.7(3) Dutch Telecommunications Act). You can opt out at any time by replying to such an email or by writing to support@aingelnova.com.
Data in the apps
What you enter in the Food Suite app stays in the browser on your own device (local storage). It is not sent to us. Clearing your browser data also clears it.
No tracking, no selling
We use no analytics, advertising or tracking cookies, and we do not sell or share your data for other companies’ marketing.
Hosting
The site runs on Cloudflare. Cloudflare processes technical data (such as your IP address) to deliver pages and block abuse. Signups are stored in a database in Western Europe.
Your rights
You may access, correct or delete your data, withdraw consent and object. Email us at support@aingelnova.com, or as a customer use the support chat on your purchase in your Whop account. We reply within 30 days. You can also complain to the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).